In one form or another, Select Registry has been around for over 30
The association was founded in the late 1960s by Norman
Simpson, the "father of Country Inn travel in America." In his pioneering
book, Country Inns and Back Roads, Simpson noted that "each (member)
inn is original and unique, a reflection of the personalities and
tastes of the individual innkeeper-owners…this was never intended
to be a total guide to country inns in the United States and Canada,
(but rather) a carefully selected group of inns. The purpose is
to encourage travelers to visit…and to experience this unique type
of personal hospitality…"
When Norman Simpson first compiled a directory of
inns, there were 12 properties, primarily in the New England area.
Today, we represent nearly 400 of the "finest country inns, B&Bs,
and unique small hotels" from California to Nova Scotia-the very
best the travel industry has to offer.
What makes Select Registry different?
Perhaps the most important distinction between a Select
Registry member inn and any other is our system of Quality Assurance.
Registry carries out a quality assurance inspection for each of
its nearly 400 inns. This program involves independent inspectors-not
employees of Select Registry-with years of experience in the hospitality
industry. The inspectors arrive unidentified, spend the night, and
evaluate the inn on a detailed point system, which translates into
a pass/fail grade for the inn. Inns applying for membership are
inspected, as are existing members on a periodic schedule. Not all
inns have what it takes to pass the inspections, and this process
provides a guarantee to the traveling public that a Select Registry
inn is in a class of its own. A recent Internet directory identified
over 20,000 "country inns and B&Bs" in the United States and Canada.
A select few of those are members of the Select Registry.
No other online directory or organization of innkeepers
has a comparable inspection program. In fact, a recent New
York Times article noted that the proliferation of "inns" has
resulted in an industry rife with misrepresentation, lack of quality
control, and widely varying room rates. With its rigorous inspection
program, Select Registry has established quality as a hallmark of
its member properties.
Select Registry doesn't rank our members with diamonds
or stars-although many of our members carry the high ratings
you'd expect from various groups that evaluate inns and B&Bs. If
you're a member of Select Registry, you're the cream of the crop.
All of our inns are "the best"-and our inspections prove it!
For many years, the symbol of the Association was
a lit lantern, symbolizing "the Shining Light of Hospitality." Today,
this value continues to be an essential component of who we are.
In an increasingly impersonal world, the "personal touch" of a welcoming
innkeeper is often what sets apart a lodging experience, and, in
conjunction with Quality, is what our properties are known most
for. Whether it is the personal greeting by the owner/innkeeper,
a convivial meal, solicitous meeting of special needs, or passing
along our guidebook as a gift to a new friend-hospitality ultimately
continues to define the concept of "traveling the Select Registry
brand you can count on.
In years past, the registry book in the lobby of hotels
and inns welcomed guests and provided a connection between innkeepers
and travelers. The historical registry "quill"-the original instrument
of guest registration-has been incorporated into our association's
graphic identity, and the predicates of "preference, distinction,
choice, and authenticity" establish our members as "the best of
the best" in an industry that has become notorious for its plethora
of "inns" and a correspondingly wide range of quality.
Since 1972, millions of our Association guidebooks
have been printed and distributed by innkeepers throughout North
America. These books have an extended shelf life, and many are still
being used by travelers. This year, over 400,000 new guidebooks
will be printed and distributed, making ours the largest such referral
program and publication of its kind in the travel industry.
Select Registry Membership Criteria.
1. The Inn must be owner-operated, or managed and
operated as if it is.
2. The Inn should be the primary business of the owner/operator.
3. The innkeeper must have been an active innkeeper for at least
three years (this criteria may be reduced depending on prior experience
in the hospitality industry).
4. The Inn must have a minimum of six guestrooms.
5. The Inn must pass Select Registry's Quality Assurance inspection,
and be fully licensed according to state requirements.
6. A common room should be provided for guests only. This is not
to be a bar, lounge, waiting room for the dining room, pass through
7. All meals must be pleasant dining experiences. If the evening
meal is not provided on the premises, fine dining or quality regional
dining must be readily available in the area, preferably within
8. Personal hospitality is the touchstone of innkeeping, and this
quality will be of the utmost importance in evaluating new members.
9. The overriding objective of Select Registry is to admit inns
that will materially enhance the overall quality of the organization.
10. It is required that each member participate in the distribution
of the Select Registry guidebook by giving a copy to each guest.
Innkeepers must also be willing to attend association meetings
and to share their expertise with other members.
Occasions may arise when it is in the best interest
of Select Registry to waive one or more of these criteria. Such
action would require a 2/3 majority of the Board.
© Copyright 2003 SELECT REGISTRY
" We are an association of innkeepers dedicated to providing you with
a unique hospitality experience. We strive to be the best at what
we do, individually and as a group. We work together to educate, promote,
and support efforts to set standards for our profession. "